Every order that is placed, must be contacted before sending away. Check if the ordered shoe will fit probably to ensure high customer satisfaction. At the same time you get in contact with the customer and give the order a personal touch. Finally this is the perfect occassion to introduce as many details as possibile into our CRM system about this customer.
When creating the label of GLS for shipment, please introduce also phonenumber and email address of the customer so he receives information about his parcel.